Security. Trust. Partnership.
The security of your data and your patients’ information is as important to us as it is to you. Just as we believe you’re the expert in patient care, we’ve made sure we’re the experts in keeping your data safe and secure.
Your Data. Protected.
At Sylton, we understand that the relationship between you and your patients is built on trust. Our ISO 27001 certification reflects our commitment to maintaining that trust through rigorous security standards across everything we do.
We’ve implemented comprehensive controls that cover every aspect of our operations, from how we handle and store data to our access protocols and risk management practices. Our Information Security Management System undergoes biannual audits, ensuring we consistently maintain the highest security standards for your practice.
[View our ISO 27001 certificate here]
Cloud Excellence. HIPAA Compliance.
Our Sylton Connect cloud service employs multiple layers of protection to ensure your patient data remains safe, accessible, and exclusively yours.
We utilize state-of-the-art 128-bit and 256-bit encryption technologies that provide virtually unbreakable protection for your data, exceeding industry standards. This security extends beyond the cloud – your information is secured on your iPad and during all data transfers, creating a continuous shield around your patient information.
Your data stays on American soil with our dedicated North Virginia data center option, ensuring compliance with local regulations while maintaining optimal performance. Our systems and practices are fully aligned with HIPAA requirements, and we provide a comprehensive Business Associate Agreement to formalize our commitment to protecting PHI in accordance with all regulations.
We maintain continuous vigilance through US-based third-party security tools for ongoing vulnerability scanning, and regularly engage external security experts to conduct thorough penetration testing of all Sylton applications and infrastructure.
Regulatory Confidence.
We take regulatory compliance seriously so you can focus on what matters most—your patients. Our systems meet or exceed all relevant US healthcare data security standards, including HIPAA, HITECH, and state-specific requirements.
In the unlikely event of a security issue, we’ve implemented comprehensive protocols for rapid response, immediate mitigation, and timely notification in compliance with federal requirements. Upon request, we can provide detailed audit logs of all system activities, giving you full visibility for compliance reviews and ensuring you’re prepared for any regulatory inquiries.
We routinely perform impact assessments whenever data processing could potentially affect individual rights, ensuring proactive protection of sensitive patient information.
Access Security. Practice Protection.
Your patient information remains accessible only to those who should see it. We maintain restricted access so only authorized employees who require data access for their specific job functions can view system information and customer data.
Our security features include:
- Multi-factor authentication, adding an additional layer of security beyond password protection
- Robust password policies that protect all cloud services from unauthorized access
- Fully encrypted connections with all Sylton services delivered 100% over HTTPS
Human Excellence. Security Culture.
Technology alone isn’t enough—we’ve built security into our company culture. Our entire team undergoes rigorous Security and HIPAA Awareness training annually, with multiple refresher sessions throughout the year. Every employee contract includes detailed confidentiality agreements, reinforcing our dedication to protecting your information.
Just as your expertise guides your patients toward the right treatments, our security expertise ensures your patient data remains private, protected, and always available when you need it—allowing you to focus on delivering exceptional care.